Privacy Policy

Privacy Policy for Selcourt Veterinary Hospital

At Selcourt Veterinary Hospital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect and process the following types of personal information:

1.1. Contact Information: This may include your name, email address, phone number, and mailing address when you contact us or use our services.

1.2. Medical Records: We may collect and maintain medical records of your pets, including but not limited to vaccination history, medical treatments, and other relevant health information.

1.3. Website Usage Data: We may collect data about your interactions with our website, including your IP address, browser type, device information, and pages visited, through the use of cookies and similar tracking technologies. You can manage your cookie preferences by adjusting your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. Providing Services: To provide veterinary care, schedule appointments, and maintain medical records for your pets.

2.2. Communication: To respond to your inquiries, send appointment reminders, and provide updates regarding your pet’s health.

2.3. Improvement of Services: To analyze website usage data to improve our website and services.

2.4. Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who help us deliver our services, such as email providers and IT support.

3.2. Legal Requirements: We may disclose your information if required by law, court order, or government request.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We are committed to complying with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.

5. Your Rights**

You have the following rights regarding your personal information under POPIA:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Correction: You can request corrections or updates to inaccurate or incomplete personal information.

5.3. Deletion: You can request the deletion of your personal information under certain circumstances.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of the Privacy Policy will always be available on our website.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Selcourt Veterinary Hospital

Address: 11 Hewitt Ave, Selection Park, Springs, 1559

Email Address:

Phone Number: 011 818 4436